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Published in CANBERRA TIMES 11 March 2013

And still Bob Carr has not learnt the difference between process and outcomes. He can talk the leg off an iron pot, as he did this morning with Fran Kelly on ABC Radio National, detailing all the many representations he claims the Australian Government has made to the ruling regime in Dubai, but the fact remains that two Australian businessmen are still prevented from leaving the city state.

For some reason or other they have run foul of the ruling elite. Nothing new in that. Expatriate business men are fair game in the family run countries of the Gulf. Mostly greasing palms will guide the way out of whatever maize they have wandered or been drawn into. Sometimes the stakes are higher and this seems to be the case with Joyce and Lee.

Carr and his representatives can make representations until the camels come home but if they have nothing on offer, negative or positive, Joyce and Lee will do the time that the local ‘aggrieved’ party deems appropriate.

Two examples. Once upon a time I was a diplomatic representative in an Arabian country. Two expatriate nurses were picked up by local authorities for drinking, on New Year’s Eve. They were each sentenced to 90 lashes. Yes 90 lashes. One was an Australian and the other British. I was in charge of the Embassy at the time. Representations were made but elicited nothing positive. I went to a senior British diplomat in their embassy and said we need to break the impasse. Aplan was formed.

We made a joint approach to the Foreign Ministry and said if you thought the publicity from the film “Death of a Princess” was bad you haven’t seen anything. We undertook to approach every major newspaper in The West with the story and as cream on the cake, just by chance the son of the Ambassador of our host country had been picked up for drunken driving in Canberra. I undertook to pass that to Western journalists as well.

After a week or so the Foreign Ministry invited us back and said how did we see the matter resolving itself. We said release the nurses give them back their passports and ensure that they received all payments and entitlements from their employer and would ensure that they caught a plane out of the country in 10 days. And that is what happened.

In the same country there were two courier companies; one was owned by Australian interests, the other by powerful local interests. It was shut down by the local police for allegedly carrying drugs. The Australian principals contacted the Australian Embassy and said it was highly unlikely that drugs had been carried by them because of measures they had in place with respect to customers and staff.

Once again I was acting in charge. I went to American and British counterparts to see if they could throw any light on the matter. Using different sources of intelligence they both came up with the same answer. A powerful member of the ruling family wanted to take over the Australian courier company. He wanted a monopoly for his own courier company. A senior representative from the Australian company was contacted and advised to come to the Arabian country ostensibly to discuss terms and conditions of the ‘take-over’. A visa was issued for this purpose. On arrival he was fully briefed. He made an appointment, went to the Foreign Ministry, in company of an Australian diplomat and laid out all before them and said he would go public with the information. Within a short space of time the Australian owned courier company was operating again and nothing more was said or became of the matter.

Bluff and counter bluff, it helps to be a poker player when doing business or representing Australia overseas in certain countries.

Carr hasn’t got a clue. If Joyce and Lee are to be released he will have to deal with the real world. His track record does not offer encouragement.

Bruce Haigh is a political commentator and retired diplomat.